Please note that for countries outside the EU (European Union), as well as in the Canary Islands, Ceuta and Melilla, there may be taxes, fees and/or other charges that you have to pay. This amount can be fixed, percentage or the sum of the previous two and is calculated according to the regulations of each country. We recommend you check with your local customs office before placing an order or if you prefer you can consult an estimate of the costs here. Lemonurban has no control over these charges. If these charges are rejected or not paid by the recipient, the order could be returned to Lemonurban or destroyed. If the order is destroyed we will not be able to refund your money. In case it is returned to Lemonurban and we have to assume these charges, we will deduct this amount from the total amount of the returned order and we will refund the remaining difference. In addition, for orders with delivery in the Canary Islands, we recommend including the ID in both the billing and delivery information to avoid delays and that the orders are returned to our warehouse.